EXCHANGE POLICY
Exchange Period
Customers have a 7-day window from the day of delivery to easily exchange their products.
Eligibility for Exchanges
For an exchange, the product must be returned in its original condition, with no signs of wear or washing, and all original tags and labels attached.
Personalized, made-to-order, and final sale items are not eligible for exchange, except in cases where the product arrives with a manufacturing fault or is damaged during delivery.
Exchange Process
To request an exchange, contact our customer support on WhatsApp at 03297821088. Please share your order number, the item(s) you want to exchange, and the reason for the exchange.
Once your exchange request is confirmed, you will need to send the item back through any courier service to our warehouse address. After we receive and inspect the item, we will process your exchange.
Return Policy
If you receive a damaged item or an unsatisfactory quality product, you can easily contact our team to claim a refund by returning the unworn product to the Bedagh Warehouse.